CUSTOMER SERVICE

1.  Secure Server Information

When you place orders or access account information, Carat-Coin uses a secure server.  The Secure Socket Layer (SSL) software encrypts all information you input before it is sent to us.  All customer data we collect is protected against unauthorized access.

2.  Shipping Policy

On U.S. orders, Carat-Coin uses First Class Insured thru the U.S. Post Office or UPS (our choice).

Shipping charges are as follows:

$0.00 to $100.00, add $3.00

$100.01 to $500.00, add $4.00

$500.01 to $1,000.00, add $5.00

$1,000.01 & Up - FREE

3.  Foreign Countries - Shipping Policy

We DO NOT SHIP outside the United States -  NO EXCEPTIONS!

4.  Privacy Policy

Carat-Coin will never share with a third party any information submitted by our visitors.  We take pride in our relationships with our customers and pledge to maintain your privacy when visiting our site.

5.  Feedback for Carat-Coin

Click on the link below to take you to Carat-Coin's Customer Feedback: