Total products in Customer Service: 0

Home > CUSTOMER SERVICE > Customer Service

CUSTOMER SERVICE:

1. Secure Server Information: When you place orders or access account information, Carat-Coin uses a secure server. The Secure Socket Layer (SSL) software encrypts all information you input before it is sent to us. All customer data we collect is protected against unauthorized access.

2. Foreign Countries - Shipping Policy: We DO NOT ship outside the United States -- NO EXCEPTIONS!

3. Privacy Policy: Carat-Coin will never share with a third party any information submitted by our visitors. We tack pride in our relationships with our customers and pledge to maintain your privacy when visiting our site.

4. Terms of Sale: Grading by Photograde. All prices subject to change without notice. Not responsible for typo's. PAYPAL, Visa, Mc, Discover, Money Orders & Check's accepted. Personal Check & Cashier Check's must clear before shipping(10 business days). Many coins are one-of-a-kind and orders will be filled first come, first serve basis.

5. Return Policy: Items must be returned within fourteen(14) days of receipt. Any coin or currency removed from original holder is considered sold. We will issue a full refund minus shipping charges for that item. Any sealed product opened is considered sold. SHIPPING CHARGES ARE NON-REFUNDABLE.

6. Shipping Policy: All shipments are made using the U.S. Post Office and are fully insured. We now offer a choice of U.S. First Class Mail or Priority Mail. Shipping charges are as follows to the United States only:

	1st Class	Priority Mail		First Class	Priority Mail
$0.00 to $50.00	$3.50	$7.25	$500.01 to $700.00	$10.50	$14.25
$50.01 to $100.00	$4.50	$7.75	$700.01 to $800.00	$11.50	$15.25
$100.01 to $200.00	$5.50	$8.50	$800.01 to $900.00	$12.50	$16.25
$200.01 to $300.00	$6.50	$10.25	$990.01 to $1000.00	$13.50	$17.25
$300.01 to $500.00	$8.50	$12.25	over $1000.01	FREE	FREE